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Sandy Beach
FAQ's

 Do you offer Gait Analysis 

  • We do not use treadmill or Clinical gait analysis equipment:  With many years of experience we prefer to first watch individuals walk on our floor to see your stride.  We study the foot (toe box, arch etc) and pay attention to many details such as flex of the arch, heel to toe transition and other details.  Once footwear choices are established  walkers and runners can interchange footwear options and walk or run to see what is best for your needs. 

  • See video tab for more information on how we fit footwear.

  • Footwear that is purchased at Route 16 are tools to improve your alignment which in turn helps you move better. In order to improve form or  gait mechanics it is important to work with a personal coach or medical professionals(Physical Therapist).

What are store hours? 
Monday-Friday 9-6pm      Saturday 10-6pm        Sunday 12-4pm
See About Us to see about Holiday hours.

Do I need to make appointment?   
No appointment needed

What do i need to bring for fitting?   
If it's your first time bringing current shoe helps and socks.  We will just ask a few questions to dial in a great shoe for you. Bring socks please.

How much time will it take?   
First time person can be 30min +/- and if you've been here before and we have you in our system usually less especially if current shoe has worked.

What's different with your shoes from that of others in big box store?   
Engineered shoes vary in many ways, from style to style AND brand to brand. Primary difference is the attention engineers, chemists, designers etc work together to create universally a great shoe for a particular foot shape and stride.  Footwear is not custom to anyone, instead they have features in the design that assist in helping your biomechanics once it is determined on various factors, i.e shape, shock, stability, cushion midsoles.and how they are to be used (think of them as tools).

Return policy?   
Although we do our best to fit your needs we know that not all things workout the way they should once you leave the shop(if you have concerns even at the store then we suggest you walk inside home first with product). Our return policy for defective footwear or that is unsatisfactory is 30days.
A defect by our definition is when product has a failed production error, i.e unglued outsole, bad stitch rubbing, midsole pressure point etc.  After 30 days Route 16 employees reserves the right to exchange or return for refund if warranted. 
Exchanges or Returns will only be accepted 2x within a purchase per customer.  

What is lifespan of shoes?
Miles or time on a shoe can vary depending on many factors.
How you use it is one major factor: i.e click HERE for some clarity on treadmill walking or running.
Click HERE to see what can happen when you are distributing extra weight inward/overpronated or Lateral Supinated. In addition check this site out which covers the topic on one particular brand, of course this information can be applied to all brands.
Click HERE for this webpage on information on footwear durability.  
Also a good reminder that we as retailers only assist customers on picking out footwear because of our experience, but we don't design them or make them.

do you have gift cards?   
Yes we do.

do you have group run/walks?   
Group walk/runs are on Friday at 6:20pm  
Meet at McCormick Forest Park / Keep an eye out on Facebook for announcements.  

Miscellaneous Notables.  
 *Store opened January 2008
*Co Founded Many Local events i.e Galloping Gertie, Race For  A Soldier
*We sponsor some of major H.S cross country invitations in the state.
*We support many local school run programs, small businesses with auction donations.
* We have two non profit Shoe Collection Agencies that take older shoes for recycling
* We take donation items for N.W WAG RESCUE (dog items)
*Most of our customers are referrals from friends and family. in addition a large number come from professional referrals, family doctors, orthopedics, PT, Chiropractors etc.

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